Two-way email sync
Works with Gmail and Outlook.
Communication
Every conversation on the right record
Email, calls, SMS and WhatsApp captured against the customer automatically — no copy and paste, no lost context.
- Nothing logged by hand
- Full conversation history
- Works on mobile
Capabilities
One inbox for the whole team
Built-in calling
Dial, record and log from the record.
SMS and WhatsApp
Reach customers where they reply fastest.
Shared inboxes
Team addresses with clear ownership.
Templates and snippets
Consistent messaging in one click.
Send later
Schedule messages for the right moment.
FAQ
Common questions
Recommended
The modules that fit you best
AI CRM
Muchaki puts artificial intelligence into every part of the customer journey — scoring lea…
ExploreAI Copilot
Ask a question, get an answer. The Muchaki copilot summarises accounts, drafts follow-ups …
ExploreAnalytics & Reporting
Live reporting on revenue, pipeline health and team performance — built with drag-and-drop…
ExploreAI in every workflow
Scoring, drafting and insights built in
Set up in minutes
Import your data and start the same day
120+ integrations
Connect the tools you already use
Secure and reliable
Encryption, backups and 99.9% uptime
Ready to try Communication Hub?
Start a free workspace or let us walk you through it on a call.